Privacy Policy
Last updated: 31/03/2024
BACKGROUND:
EasyRider Taxi understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://easyrider.taxi (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested <
1.
Information About Us
Our Site is operated by EasyRider Taxi, a limited company registered in England under company number 14846290.
Registered address: 87 St Stephens Walk, Ashford, Kent, TN23 5BE.
Main trading address: 87 St Stephens Walk, Ashford, Kent, TN23 5BE.
{vatNumberContent} {dataProtectionOfficerContent}Email address: info@easyrider.taxi.
Telephone number: {contactNumber}.
2.
What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
3.
What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as "any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier".
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
4.
What Are Your Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Clause 12.
The right to access the personal data we hold about you. Clause 11 will tell you how to do this.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Clause 12 to find out more.
The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Clause 12 to find out more.
The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Clause 12.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner's Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Clause 12.
5.
What Data Do We Collect and How?
Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. We do not collect any "special category" or "sensitive" personal data and/or personal data relating to children and/or data relating to criminal convictions and/or offences.
| Data collected | How we collect the data |
|---|---|
| Identity information including name | We ask you to provide when you fill in our 'contact us' or 'booking' forms. |
| Contact information includgin email address, phone number, address | We ask you to provide when you fill in our 'contact us' or 'booking' forms. |
6.
How Do We Use Your Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
| What you do | What data we use | Our Lawful Basis |
|---|---|---|
| Contacting us | Name, email address, phone number, message. | We utilize this information to provide a response to your inquiry once you reach out to us. |
| Booking a service | Pickup location, drop off location, date, time, name, email address, phone number, comments | We utilize the provided details to furnish you with a quote; upon acceptance, these details enable us to deliver the services you have requested our booking platform. |
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email AND/OR text message with information, news, and offers on our products AND/OR services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Clause 12.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
7.
How Long Will We Keep Your Personal Data?
We retain your personal data for as long as necessary to provide you with our services and to comply with our legal and regulatory obligations. This means that your data will be kept while you are using our services and thereafter, for a period necessary to satisfy any legal, accounting, or reporting requirements specific to the financial services sector.
In the financial services industry, regulatory bodies have established specific data retention requirements to safeguard consumers' financial information and maintain the integrity of the financial system. For example, according to recent updates, there are rules affecting how long certain types of records must be preserved, ensuring that electronic records are kept in a manner that maintains their accuracy, integrity, and accessibility.
8.
How and Where Do We Store or Transfer Your Personal Data?
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
9.
Do We Share Your Personal Data?
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
Apart from the circumstances described above, we do not share your personal data with any third party.
10.
Can You Withhold Information?
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
11.
How Can You Access Your Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a "subject access request".
All subject access requests should be made in writing and sent to the email or postal addresses shown in Clause 12.
There is not normally any charge for a subject access request. If your request is "manifestly unfounded or excessive" (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 7 business day and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
12.
How Do You Contact Us?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: info@easyrider.taxi
Telephone number: {contactNumber}
Postal Address: 87 St Stephens Walk, Ashford, Kent, TN23 5BE
13.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 31/03/2024.
